by Brie Barker | Leadership Development
Remember the premise for this series of posts: the quicker you’re able to identify and adapt to someone’s communication style, the better you’ll be able to get that relationship off to a good start right out of the gate. This is also particularly relevant if the relationship, by its nature, is a brief and important one.
This week, I’m going to give you a high level look at the “C” dimension of the DISC model of behavioural styles, known as the Cautious style.
People who rank high in the “C” component exhibit more passive behaviour (as opposed to active) and are more task oriented (as opposed to people oriented).
General Attributes:
- Thinker
- Precise
- Systematic
- Analytical
- Conscientious
- High standards
Key Observable Characteristics:
- Verbal – talks about facts, doesn’t focus on feelings, more formal and focused
- Vocal – less variety in voice quality, little inflection, steady delivery, lower volume, slower rate of speech
- Visual – few facial expressions, few gestures, non-contact oriented, slower moving
Behaviour When Under Stress:
How to Communicate with Them Effectively:
Dos
- Provide accurate information
- Be practical and logical
- Be patient
- Show tact and diplomacy
- Give time for them to think
- Offer pros and cons
Don’ts
- Don’t refuse to explain the details
- Don’t answer questions vaguely or casually
- Don’t surprise them with new information
- Don’t ask for immediate decisions
Try putting these things into practice. Share your success stories by leaving comments!
Have an enjoyable and productive day.
by Brie Barker | Leadership Development
Remember the premise for this series of posts: the quicker you’re able to identify and adapt to someone’s communication style, the better you’ll be able to get that relationship off to a good start right out of the gate. This is also particularly relevant if the relationship, by its nature, is a brief and important one.
This week, I’m going to give you a high level look at the “S” dimension of the DISC model of behavioural styles, known as the Steady style.
People who rank high in the “S” component exhibit more passive behaviour (as opposed to active) and are more people oriented (as opposed to task oriented).
General Attributes:
- Good listener
- Team player
- Supportive
- Stable
- Predictable
- Friendly
- Understanding
Key Observable Characteristics:
- Verbal – listens more than talks, reserves opinions
- Vocal – steady and even delivery, lower volume, slower rate of speech, less forceful tone
- Visual – exhibits patience, gentle handshake, intermittent eye contact, slower body language
Behaviour When Under Stress:
- Submissive and indecisive
How to Communicate with Them Effectively:
Dos
- Be non-threatening
- Express genuine interest and appreciations
- Be patient
- Give time to adjust to change
- Ask about emotional needs
- Answer “how” questions
- Clearly define goals, procedures and their role
Don’ts
- Don’t be pushy or aggressive
- Don’t be demanding
- Don’t be confrontational
- Don’t rush them
Try putting these things into practice. Share your success stories by leaving comments!
Have an enjoyable and productive day.
by Brie Barker | Leadership Development
Remember the premise for this series of posts: the quicker you’re able to identify and adapt to someone’s communication style, the better you’ll be able to get that relationship off to a good start right out of the gate. This is also particularly relevant if the relationship, by its nature, is a brief and important one.
This week, I’m going to give you a high level look at the “I” dimension of the DISC model of behavioural styles, known as the Influencing style.
People who rank high in the “I” component exhibit more active behaviour (as opposed to passive) and are more people oriented (as opposed to task oriented).
General Attributes:
- Enthusiastic
- Persuasive
- Talkative
- Impulsive
- Emotional
- Trusting
- Optimistic
Key Observable Characteristics:
- Verbal – tells stories and anecdotes, shares personal feelings, informal speech
- Vocal – lots of inflection, higher volume, faster speech
- Visual – animated facial expressions, more hand/body movement, contact oriented
Behaviour When Under Stress:
- Sarcastic and superficial
How to Communicate with Them Effectively:
Dos
- Be friendly and light
- Let them talk
- Show interest
- Seek their input
- Use stories and emotional descriptions
- Give decision incentives
Don’ts
- Don’t do all the talking
- Don’t skip social elements of conversations
- Don’t dwell on details
Try putting these things into practice. Share your success stories by leaving comments!
Have an enjoyable and productive day. (Emphasis on enjoyable if you’ve got a lot of “I” in you!)
by Brie Barker | Leadership Development
The quicker you’re able to identify and adapt to someone’s communication style, the better you’ll be able to get that relationship off to a good start right out of the gate. This is also particularly relevant if the relationship, by its nature, is a brief and important one.
This week, I’m going to give you a high level look at the “D” dimension of the DISC model of behavioural styles, known as the Dominant style.
People who rank high in the “D” component exhibit more active behaviour (as opposed to passive) and are more task oriented (as opposed to people oriented).
General Attributes:
- Good problem solver
- Risk taker
- Strong ego
- Self-starter
- Goal-oriented
Key Observable Characteristics:
- Verbal – talks more than listens, blunt and to the point
- Vocal – more forceful, challenging tone, high volume
- Visual – displays impatience, steady eye contact
Behaviour When Under Stress:
How to Communicate with Them Effectively:
Dos
- Be brief, direct and to the point
- Be prepared and organized
- Highlight benefits
- Provide options and, when possible, let them make the decisions
Don’ts
- Don’t ramble or repeat yourself
- Don’t focus on problems – focus on solutions
- Don’t make statements you can’t support
Try putting these things into practice. Share your success stories by leaving comments!
Have an enjoyable and productive day. (Emphasis on productive if you’ve got a lot of “D” in you!)
